Duke Energy utility is one of the affordable utility services you can get in the United States. Other services offered by the company are also targeted at making the customers’ lives easier

If you landed on this page in search of information about Duke Energy utility company, you are on the right page. Here, I have every information you must know about Duke Energy Corporation and all the other services they provide.

Duke Energy Utility Holding Company

Duke Energy is an American natural gas and electricity company supplying customers within the United States. The Company headquartered in North Carolina serves over 8.2 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio, and Kentucky.

The company supplies mainly electricity and natural gas. Duke Energy Corporation boasts of owning 50,000 megawatts of energy capacity.

The company started in early 1900 under the name “Catawba Power Company”, generating power from hydroelectric power plants. Catawba Power’s hydroelectric power stations were built along the Catawba River, India Hook, South Carolina. The company supplies power to both residential and commercial users in North Carolina.

From Catawba Power to Duke Energy

The founders of Catawba Power Company, Dr. Walker Gill Wylie, and his brother convinced James B. Duke and James Blaney to invest in their ideas. James B Duke and James Blaney were owners of their own utility holding companies.

In 1927, Catawba Power Company and all its subsidiaries has been merged under the name “Duke Power”. Since then, the company operates hydroelectric plants, coal-fired plants, natural gas plants, and nuclear plants to meet the demand of its customers.

Duke Energy Renewable Service (DERS)

To reduce the strain on the environment by excess carbon release, Duke Power created a subsidiary company known as the Duke Energy Renewable Service (DERS). This subsidiary’s main goal is to generate sustainable energy.

As of now, Duke Energy has one of the top renewable energy companies in the United States. The company generates power from wind turbines and solar panels. These are environmental-friendly power generation methods.

The company stores the power generated from its wind turbines and solar panels and distributes the power through the national grid, meeting the demand of its cherished customers.

These methods not only make the customers happy but also reduce the carbon emission to the environment.

Duke Energy Utility Services

Duke Energy offers different kinds of services. All these services are targeted at making the company’s customers’ lives easier and more comfortable. Let us take a look at some of the services the company provides and how to access them.

1. Uninterrupted Power Supply

Duke Energy supplies uninterrupted power. Weather conditions and natural disasters could cause power outages. In that case, Duke Energy has a service in place to help store power so your business can still run during power outages.

Making the customer’s life as comfortable as possible is Duke Energy’s goal. The company has a program in place to help you reduce how much you spend on energy

2. EnergyWise Business

Duke Energy Utility Company already has a way of asking customers to reduce their energy consumption but this particular program adds a really rewarding touch to that method.

EnergyWise Business is a program that goes both ways helping the customer as well as the Company. The program allows Duke Energy utility management to get control over certain high energy consumption gadgets at your business place so they can reduce the strain on the national grid at certain times.

If you subscribe to this service, Duke Energy will request your view on which device works best with your business. You get to choose between a switch or a programmable Wi-Fi thermostat. The one you choose will be installed and connected to your HVAC. Duke Energy Utility Company will provide as many devices to as many HVACs you have at your business place.

All the devices that the company will provide will be installed at zero cost to your business. You rather save money under this program.

After installation, when there is too much pressure on the grid, Duke Energy will send signals to your device to lower your energy consumption. Lowering the HVAC energy consumption is so small that most customers don’t even notice any change in how the HVAC works.

Duke Energy Utility will then apply rewards to your annual bill for participating in this program.

3. Duke Energy Energy Assessments

The Duke Energy utility company also has an awesome service in place to help improve the energy consumption of an already existing building at no cost. The company helps to make informed decisions on which actions will improve the future of your already existing building.

There is also a similar service for small businesses that wish to reduce their energy consumption cost. Duke Energy utility will help you with the energy assessment at no cost. But according to the information on the company’s website, they will pay up to 80% of the cost in case you decided to make improvements based on the assessment findings.

Duke Energy Service Area

The company serves six out of the fifty states that make up the United States. Duke Energy’s service areas include:

• North Carolina (Where the head office of the company is located)
• South Carolina
• Florida
• Ohio
• Indiana
• Kentucky

These are Duke Energy Service Areas. There are over 7 million customers enjoying the services of the company. More than 70% of these customers are residential users. It doesn’t matter where you are, as long as you are in any of the states above, you can always reach out for a cool deal.

Duke Energy Phone Numbers

Below are Duke Energy Phone numbers. You can easily reach them on the following numbers. However, you must take note of the corresponding hours when those phone lines will be active.

Home: 800 777 9898 (7 am to 7 pm)
Business: 800 653 5307 (7 am to 6 pm)
International: +1 407 629 1010
Hearing or Speech Impaired: 711 (TTY or TDD Relay Service)

Investor relations: 800 488 3853
Lakes and Recreation: 800 829 5253

You can also email duke energy using the contact form on the company’s website. Note that it could take 24 to 48 hours for the company to reply to your emails.

Duke Energy utility company is one of the few that has a quick response system. Don’t hesitate to contact them for any information you want.

Duke Energy Utility Company FAQs

I know there are questions that you wish answered concerning the Duke Energy utility company. You can get some of them answered using the FAQs below. If you don’t find answers to your questions there, simply leave the question in the comment section and I will answer them as early as possible.