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FirstEnergy Corporation Utility Holding Company And Its Service Area Map.

FirstEnergy Corporation is one of the largest utility holding companies in the United States. The company specifically is headquartered in Akron, Ohio serving over 6 million customers in the country.

If you landed on this page seeking information about FirstEnergy Corp which is a utility holding company in the United States, then you are on the right page.

In a previous article, we reviewed Duke Energy utility holding company. On this particular page, we are reviewing yet another utility holding company. You will find some major information about the company and its service areas.

You should also use the table of content below to check the overview of this page. You can always click on the topic of interest to jump to the particular article.

FirstEnergy Corporation

FirstEnergy Corporation is a utility holding company headquartered in Akron, Ohio. With its ten regulated distribution companies, it forms one of the largest investor-owned utilities in the nation.

The company was founded in 1997 after Ohio Edison acquired Centerior Energy. Before 1997 when FirstEnergy Corporation came into existence, there is Ohio Edison Company (OEC) which started operations in 1930. Along the line, Ohio Edison Company had Pennsylvania Power as its subsidiary. The company later merged with Centerior in 1997 to form FirstEnergy Corporation.

According to the information on the company’s website, FirstEnergy currently has ten electric companies serving over six million customers in the United States.

FirstEnergy’s electric companies

FirstEnergy as a company has many other subsidiaries across the country but this list consists of only its electric energy companies.

  • Ohio Edison
    This particular company serves more than 1 million customers in northeast and north central Ohio.
  • The Illuminating Company
    The Illuminating Company takes over a portion of the northeast region of Ohio, serving over 700,000 FirstEnergy customers.
  • Toledo Edison
    Toledo Edison serves over 300,000 FirstEnergy Corporation customers in the northwest region of Ohio.
  • Met-Ed
    Met-Ed is another subsidiary of the FirstEnergy Corporation which serves over 560,000 in the northeast part of Pennsylvania.
  • Penelec
    Penelec is also in Pennsylvania serving approximately 600,000 customers.
  • Penn Power
    Penn Power is also another Pennsylvania FirstEnergy Corporation subsidiary serving approximately 160,000 customers in the area.
  • West Penn Power
    West Penn Power, as the name suggests serves West Pennsylvania customers. This subsidiary has approximately 720,000 customers. Among the four Pennsylvania locations, this particular company serves more customers compared to the others.
  • Jersey Central Power & Light (JCP&L)
    Jersey Central Power & Light is a New Jersey-based subsidiary of FirstEnergy Corporation which serves central and northern New Jersey. The company serves approximately 1.1 million customers.
  • Mon Power
    Mon Power serves approximately 395,000 customers in the West Virginia area.
  • Potomac Edison
    Potomac Edison also serves a portion of West Virginia and Maryland. This particular company has approximately 400,000 customers.

These are the ten subsidiaries of FirstEnergy Corporation serving customers in the United States.

FirstEnergy Corporation Service Map

FirstEnergy Corp serves about six states in the United States. The company’s service area stretches from Indiana – Ohio border, covering almost the entire Pennsylvania, all the way to the shores of New Jersey.

Then again, it serves from Ohio – West Virginia border all the way to Maryland with a transmission zone in Virginia. Take a look at the map below to get more insights into the description above.

FirstEnergy Corporation Service Area Map

FirstEnergy is serving approximately 6 million customers, operating a vast infrastructure of more than 269,000 miles of distribution lines.

FirstEnergy Corp also controls approximately 3,569 megawatts from regulated scrubbed coal and hydro facilities in West Virginia and Virginia.

FirstEnergy is one of the largest utility companies in the United States currently.

How to start service with FirstEnergy

FirstEnergy has up to 10 electricity companies. However, to start service, you will have to go through the same process. The company will only know which FirstEnergy company to sign you up for using your ZIP code and address.

With this in mind, you must note that this process will work no matter which FirstEnergy company you to start your service with.


  • Your utility request address
    If you are moving to a new location, then this should be your new address. It should contain every single detail that will lead the technical team to your doorstep. I mean, provide full address including unit number if is available.
  • Contact details
    This particular one must include your name, phone number, email, and physical address even if it is different from the request address. Make sure you provide all the information exactly as it is on your identity cards.
  • Activation date
    This should be the exact date you want the service. Make sure it is within a working day since the company doesn’t work on weekends. Also, make sure your request date is at least 48 hours ahead of the time you are submitting your request.
  • Security
    Utility companies usually require some sort of security deposit before activating a service for a new customer. This security will be either your Social Security Number (SSN) to perform a credit check, a guarantor, or an upfront cash deposit.


If you meet all the requirements, then you can continue with the procedure. There are two things you can do. You can either request via the customer service center number which is faster or you can visit the FirstEnergy website to start your process.

I will tell you how to do both so you can go with the one that is most convenient.

To use the customer service center number, you must call the particular FirstEnergy company you are signing up for, or simply call FirstEnergy’s customer service number on 888-544-4877. Customers with hearing or speech impaired should call the Telecommunication Relay Service (TRS) on 711.

  • If you want to use the form, then you have to visit the FirstEnergy Move In form.
  • As soon as you click on the “Start Service” button, you should see a similar screen just like the one in the image below.
Met Ed FirstEnergy start service
  • For completely new customers, you must enter your ZIP code and click “NEXT” to start the entire process.
  • You will be taken to a form which you must fill with your correct details. Make sure you fill out the form with the requirements you prepared before starting the process.

As soon you submit the form, FirstEnergy will check and start working on getting your service started.

FirstEnergy address and contact

In case you want to contact the company or know their mailing address, check below.

FirstEnergy Corp.
76 South Main Street
Akron, Ohio 44308

If you want to report power outages, call 1-888-544-4877

If you have a more specific question or inquiry you want to make, then simply head to FirstEnergy’s contact form on the company’s website and fill it out with your information. It is very important that you get an email address before you contact FirstEnergy via the contact form.

Note: Do not fill out the form if you want to report outages. Always call the numbers above to report power outages.

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