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West Penn Power PA: Important Things You Must Know As A customer

West Penn Power PA, is a FirstEnergy Corporation subsidiary that serves approximately 720,000 customers around West Pennsylvania.

In this article, I will cover some essential topics you must know as a customer or potential customer concerning West Penn Power PA.

If you landed on this page in search of information concerning West Penn Power, you are on the right page. Simply use the table of contents below to navigate through the contents.

West Penn Power PA

West Penn Power is a utility holding company that supplies and manages electric energy to customers in West Pennsylvania. The company is a FirstEnergy Corporation subsidiary. You should check out the information about FirstEnergy Corporation from my previous article.

You can locate West Penn Power at the following address:

800 Cabin Hill Drive
Greensburg, PA 15601

How to start service with West Penn Power PA

To start service with Western Power, you must be moving to a location within the company’s service range which is West Pennsylvania. This is very important since the company cannot serve outside its service zone.

There are two ways to request service apart from visiting the service center location to request for service. You can request new service installation by phone or by filling out a form on the FirstEnergy website.

If you wish to request for new service via a phone call, then you should call 800-686-0021 after you have met all the requirements. For new customers who wish to fill out a form providing valid information, you should check my previous article; How to start service with FirstEnergy. I have outlined the entire process including the requirements in that article.

In my personal opinion, requesting service via phone has proven to be the easiest. But filling out the form on FirstEnergy’s website has proven to be the most convenient since you provide every piece of information needed on the go.

West Penn Power online bill pay

Paying your bills is the responsibility of every customer. With West Penn Power PA, you have many options available to make your payments. These options are also the same options used by all the other FirstEnergy Corporation subsidiaries.

With this particular article, we will be looking at West Penn Power online bill pay only. You can check the other FirstEnergy Corp bill pay methods from my previous article.

West Penn Power PA has two online bill payment methods.

Credit or debit card

This particular method is made possible by KUBRA, a third-party vendor contracted by FirstEnergy to collect payments. This payment option gives you the chance to make a one-time payment with your credit or debit card through your FirstEnergy online account or by phone call.
You can also in another option, activate automatic billing with your card, where your card will be billed automatically at the end of the month. You should check how to set up this payment method from my previous article FirstEnergy bill payment methods.

Direct Debit Payment

This payment method is also made available by a third-party vendor known as Direct Debit Payment Plans. West Penn Power PA customers can use this method for their online payments. You only have to connect your bank account to it and it will collect your payments automatically every month.

Read the full article about this article to learn more. >>>Utilizing The Easiest FirstEnergy Corp Bill Pay Methods.

Bank draft

This is also an online payment method that West Penn Power PA customers can utilize. You make payments directly from your bank account using you the FirstEnergy online platform.

There are conditions that come with using this particular method. Mostly, it could take from 1 to 3 business days for the payment to be deducted from your account. Under certain circumstances, you might not be able to use this particular online bill pay method. Check below.

  • Bill is over 30 days past due
  • The account is in disconnect status
  • The account is identified as a “cash only” account
  • Your account is a collective billing account

Check the FirstEnergy website to learn how to use this payment method.

West Penn Power PA FAQs

I know you have many questions you want to be answered. I will try my best to answer them in this section for you. If you have further questions that I have not answered, you can leave them in the comment box below.

Does FirstEnergy own West Penn Power?

Yes!, West Penn Power PA is a subsidiary of FirstEnergy which serves about 720,000 customers in West Pennsylvania.

What is West Penn Power’s phone number for customer service?

You can reach the West Penn Power customer service through the phone number; 800-686-0021. Customers with speech or hearing impairments should also call the Telecommunication Relay Service (TRS) number on 711.

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